NBC Nightly News with Brian Williams, American Airlines statement on system outage
American Airlines statement on system outage

American’s network system is experiencing intermittent outages. At this time, we are holding all flights on the ground until later this afternoon, when we will provide another update.  We are working to resolve this issue as quickly as we can, and we apologize to our customers for this inconvenience. 

If your travel plans are flexible, there will be no charge if you would like to change your reservation and we will provide full refunds if your travel plans are not flexible.  However, we are unable to make changes to current travel plans until we have resolved this issue.

We will provide another update as soon as we have more information.

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