NBC Nightly News with Brian Williams

mashable:

Did you take advantage of social media while traveling during bad weather this season? Here’s a New York Times piece that takes a look at how travelers took to Twitter to get their flights rebooked and file their complaints. 

People who could not send a Twitter message if their life depended on it found themselves with that familiar feeling that often comes with air travel — being left out of yet another inside track to get the best information.

For those in the digital fast lane, however, the online help was a godsend.